If you have a problem with purchasing products, you can find a solution in SHIPPING POLICY and FAQ.SHIPPING POLICY (Click)FAQ (Click)

** If the problem does not resolve afterwards, please contact hello@amond.io for issues related to event.please contact helloliveshop@amond.io for issues related to shipping.

📌 Unboxing video required : As proof of product defect / damage / missing, you must provide a full unboxing video without pausing or editing from the moment you open the package.Small spots/scratches on the photocards cannot be compensated as they are inevitable during printing process.

More detailed Defect/Missing product claim information can be found on the link below.CLAIM POLICY (Click)** Please check the policy to minimize inconvenience as problems caused by not checking the instructions are considered to be your responsibility.

📌 Discount codes are not available for event products.

The orders placed during the VIEDO CALL EVENT period will be shipped sequentially after the end of June in given orders.

The delivery date will be announced soon.

*Post-tit questions, which are winner perks, are only multiple choice.The staff will check the contents, and we will inform you in advance that questions that are not multiple-choice or difficult to answer will be discarded without prior guidance.