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PROMOTION

[LUCKY DRAW EVENT] SEVENTEEN (세븐틴) BEST ALBUM [17 IS RIGHT HERE]

📆 Online: 2024. 05. 06 (Mon) 12:00 KST ~ 2024. 05. 12 (Sun) 23:59 KST Offline: 2024. 05. 06 (Mon) ~ 2024. 05. 12 (Sun) Mon-Thu 10:30 ~ 20:00 KST | Fri-Sun 10:30 ~ 20:30 KST 📍Offline Location: Lotte Department Store Myeongdong Young Plaza B1 67 Namdaemun-ro, Jung-gu, Seoul, B1 Palette 💎 Purchase one album at hellolive and get one unreleased photocard as a gift (random out of 13 types).

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ARTIST
seventeen

Support Artist

    • Notice

    💎 This event is being held both online and offline. Since the online and offline notices differ, we kindly ask Carats to check each notice carefully before participating!

    🚨If you have a problem with purchasing products, you can find a solution in SHIPPING POLICY and FAQ.

    SHIPPING POLICY (Click)

    FAQ (Click)

    ** If the problem does not resolve afterwards, 

    please contact hello@amond.io for issues related to event.

    please contact helloliveshop@amond.io for issues related to shipping.



    🚨 Unboxing video required : As proof of product defect / damage / missing, you must provide a full unboxing video without pausing or editing from the moment you open the package.

    Small spots/scratches on the photocards cannot be compensated as they are inevitable during printing process.


    More detailed Defect/Missing product claim information can be found on the link below.

    CLAIM POLICY (Click)

    ** Please check the policy to minimize inconvenience as problems caused by not checking the instructions are considered to be your responsibility.


    🚨 Discount codes are not available for event products.


    Delivery schedule: Shipment sequentially after mid-May

    The shipping schedule may be subject to change due to internal circumstances.


    • The album will be sent in a random version.
    Purchase & Refund
    Please note that the prices on the official hellolive website and the hellolive app may vary due to platform-related fees. Refunds or cancellations for Cube purchases cannot be processed for personal reasons, as this impacts content providers. However, cancellations or refunds are allowed if a LIVE event is canceled or postponed by more than 24 hours.
    Guidelines
    Please make sure to carefully read the instructions on this page. We are not responsible for any issues caused by failure to adhere to the guidelines. Copyright law strictly prohibits the unauthorized transmission, disclosure, or posting of event-related content (videos, photos, audio, etc.). Violations may result in legal penalties under applicable laws. We kindly ask for your cooperation in fostering a culture that respects and protects the copyrights of content creators and artists.

  • Select the product

    Please note that the prices on the official hellolive website and the hellolive app may vary due to platform-related fees. Refunds or cancellations for Cube purchases cannot be processed for personal reasons, as this impacts content providers. However, cancellations or refunds are allowed if a LIVE event is canceled or postponed by more than 24 hours.