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VIDEO_CALL
DIGITAL_GOODS

PATTERN_JINU 1:1 VIDEO CALL

⏰ VIDEO CALL DATE PART.1 : 2024. 1. 21 (Sun) 12:00 KST~ PART.2 : 2024. 1. 21 (Sun) 13:00 KST~ PAER.3 : 2024. 1. 21 (Sun) 13:30 KST~ 🙋‍♀️ Running time & Number of participants PART.1 : 120sec each / 30 seats limited PART.2 : 300sec each / 6 seats limited PART.3 : 600sec each / 5 seats limited ** 1:1 Video Call is available on the mobile app**

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ARTIST
PATTERN
Notice

We invite you to a 1:1 video call event with PATTERN JINU!!


📢 <hellolive VIDEOCALL Procedure on the Day >

1. Access to hellolive app

2. Chatting Room (Waiting Room) will open 30 min before the event starts.

3. Enter the ‘ON AIR’ Tab.

4. Video calls will be conducted sequentially. stay on the waiting screen. 

5. When the artist initiates a video call, proceed with the call.


<Please Note>

It's crucial to enter the chat room so that the artist can call you. Please do not turn off your screen.

While on the waiting screen, you can engage with other winners through the chat room. Enjoy chatting while waiting.



🚫 Illegal Ticket Transaction for Video Call Event


Artists reserve the right to refuse service to users who purchased tickets through abnormal routes.The tickets for this event are only valid for the original purchaser. Any attempt to transfer or resell the tickets to a third party will be considered illegal, and the ticket will be confiscated without a refund or prior notice.If tickets are found to be resold or transferred illegally, the seller’s account will be considered unauthorized and will be permanently banned from recreating hellolive account.Please be aware that if your account is deleted due to illegal ticket transactions, the ticket associated with the account will also be invalidated. hellolive always emphasize the equal rights and fairness of all fans. We kindly ask for your corporation to prevent any unauthorized ticket transactions.For any reports related to illegal ticket transactions, please contact us via hello@amond.io. (Please note that we will not reply back to reports sent to this email, but will make sure to take action.)

VIDEO CALL
DIGITAL GOODS

VIDEO CALL

VIDEO CALL Guide VIDEO CALL Guide

Apply for Event

  • When you purchase the product, you are automatically entered into the event. Cancellation or refund after purchase is not available.
  • If you place multiple orders during the entry period, all entries will be automatically combined.
  • Only one participant can apply per account; proxy or multiple applications are not allowed.
  • Entries will not be combined if the applicant information differs, even slightly, so please make sure your details are consistent.

Check MY BOX

  • You can check your entry status and winning results in ‘MY BOX’

Install Mobile App

  • Video calls can only be joined through the hellolive mobile app.
  • After installing the app, please make sure to allow camera and microphone access.
  • Push notifications are sent before the event begins, so please enable push notifications in the app settings.

Complete Test Call

  • You cannot participate in the Video Call without completing the test call.
  • The test call will take place on the day of the event, prior to the main event.
  • Please prepare the identification document specified on the event detail page for identity verification.

Connect to Video Call

  • You must remain in the chatroom until it is your turn to connect to the video call.
  • Only one-on-one calls are allowed. If anyone other than the winner participates, the call may be forcibly terminated.
  • If the call cannot be connected or is interrupted due to the participant’s network or device issues, a reattempt will not be possible.
  • If any part of the conversation is deemed inappropriate, the call may be forcibly terminated.

DIGITAL GOODS

How to Download

  • When digital goods become available, an app push notification and an email will be sent.
  • You can download them for a limited period via ‘MY BOX’ on the hellolive mobile app or PC.
  • Please check your storage path and available space before downloading.
  • Using a cellular network (LTE/5G) may result in increased data usage.
  • Please note that the number of downloads is limited.
  • Unauthorized distribution or modification of content constitutes copyright infringement and may result in legal penalties.

  • Select the product