[FANMEETING] 2023 JAY CHANG,BITSAEON CONCERT: Next Stop -Autumn bridge

⏰ Date & time 2023.09.03 (Sun) 17:00 KST 🎞 Running Time 90 minutes 🎫 Ticket Open 2023. 8. 18 (Fri) 22:00 KST ~ 🔍 Organized/hosted FM Entertainment
Hello, everyone! It’s been a while hasn’t it~
We know how long you’ve been waiting and we’ve been trying to find our way to you. Finally we can confidently say that you are our next stop.
So please us home! We just can’t wait to meet you again.
The leaves of autumn will fall upon our bridge once more
-From Jay-
⏰ Date & time
2023.09.03 (Sun) 17:00 KST
🎞 Running Time
90 minutes
🎫 Ticket Open
2023. 8. 21 (Mon) 18:00 KST ~
🔍 Organized/hosted
FM Entertainment
TICKET
🎁 LIVE PACK 180Cube
- Live Streaming
- REPLAY for 5 days
🎁 DIGITAL PACK 230cube
- Live Streaming
- REPLAY for 5 days
- JAY Digital Photo 3ea
- BITSAEON Digital Photo 3ea
- JAY voice message (goodnight ver) 1ea
- BITSAEON voice message (goodnight ver) 1ea
🎁 JAY PACK 300Cube
- Live Streaming
- REPLAY for 5 days
- JAY Digital Photo 3ea
- JAY voice message (goodnight ver) 1ea
- JAY Video Call lottery ticket 1ea
※ Sales period: 2023. 08. 21 (Mon) 18:00 ~ 2023. 09. 03 (Sun) 23:59 KST
🎁 BITSAEON PACK 300Cube
- Live Streaming
- REPLAY for 5 days
- BITSAEON Digital Photo 3ea
- BITSAEON voice message (goodnight ver) 1ea
- BITSAEON Video Call lottery ticket 1ea
※ Sales period: 2023. 08. 21 (Mon) 18:00 ~ 2023. 09. 03 (Sun) 23:59 KST
⏰VIDEO CALL Date
※ 2023.09.05(Tue) 14:00 ~
🙋♀️ Running time & Number of participants
60 sec / 20 people
🎫 Application period
2023. 08. 21 (Mon) 18:00 ~ 2023. 09. 03 (Sun) 23:59 KST
📢 Announcement of the winner
2023. 09. 04 (Mon) 18:00 KST
※ Individual Email Guides
📢 <hellolive VIDEOCALL How to apply>
1. Buy a ticket with a ticket
2. Winner Announcement Confirmation
3. Check the announcement of the winners through the Hello Live account (email)
📢 <hellolive VIDEOCALL Procedure on the Day >
1. Access to hellolive app
2. Chatting Room (Waiting Room) will open 30 min before the event starts.
3. Enter the on ‘ON AIR’ Tab.
4. Video call will be conducted sequentially. stay on the waiting screen.
5. When the artist initiates a video call, proceed with the call.
<Please Note>
It's crucial to enter the chat room so that the artist can call you. Please do not turn off your screen.
While on the waiting screen, you can engage with other winners through the chat room. Enjoy chatting while waiting.
LIVE
Purchase
- You may purchase multiple tickets of the same type; however, only one ticket can be used per account.
- Duplicate tickets can be gifted to others via ‘MY BOX.’
- Please note that tickets cannot be canceled, changed, or refunded. Make sure to review the information carefully before making a purchase.
Prepare Your Device
- LIVE can be viewed on the hellolive mobile app or on PC.
- Each account can watch on only one device at a time. If you log in on another device, the existing session will be automatically terminated.
- For the best viewing experience, please ensure your internet connection speed is at least 20 Mbps.
Enter Chatroom
- LIVE chatroom opens before the event starts
- You can enter via ‘MY BOX’ or the ‘ON AIR’ section on the hellolive main page.
- Viewers can communicate and adjust their viewing environment in the chatroom.
Watch Live
- Real-time AI subtitles will be provided. (English, Japanese, Chinese, Korean, Vietnamese, Thai, and Spanish).
- The start and end times of the LIVE may change depending on on-site conditions.
- Unauthorized distribution or modification of content constitutes copyright infringement and may result in legal penalties.
VIDEO CALL
Apply for Event
- When you purchase the product, you are automatically entered into the event. Cancellation or refund after purchase is not available.
- If you place multiple orders during the entry period, all entries will be automatically combined.
- Only one participant can apply per account; proxy or multiple applications are not allowed.
- Entries will not be combined if the applicant information differs, even slightly, so please make sure your details are consistent.
Check MY BOX
- You can check your entry status and winning results in ‘MY BOX’
Install Mobile App
- Video calls can only be joined through the hellolive mobile app.
- After installing the app, please make sure to allow camera and microphone access.
- Push notifications are sent before the event begins, so please enable push notifications in the app settings.
Complete Test Call
- You cannot participate in the Video Call without completing the test call.
- The test call will take place on the day of the event, prior to the main event.
- Please prepare the identification document specified on the event detail page for identity verification.
Connect to Video Call
- You must remain in the chatroom until it is your turn to connect to the video call.
- Only one-on-one calls are allowed. If anyone other than the winner participates, the call may be forcibly terminated.
- If the call cannot be connected or is interrupted due to the participant’s network or device issues, a reattempt will not be possible.
- If any part of the conversation is deemed inappropriate, the call may be forcibly terminated.
DIGITAL GOODS
How to Download
- When digital goods become available, an app push notification and an email will be sent.
- You can download them for a limited period via ‘MY BOX’ on the hellolive mobile app or PC.
- Please check your storage path and available space before downloading.
- Using a cellular network (LTE/5G) may result in increased data usage.
- Please note that the number of downloads is limited.
- Unauthorized distribution or modification of content constitutes copyright infringement and may result in legal penalties.
Select the product

